Platform Overview

The portal is organized around the work a GRC team performs every day: setup, assignments, module operations, evidence, approvals, reporting, and auditability.

Operating Model

The portal separates responsibilities into four practical layers:

• Tenant administration: users, roles, permissions, departments, job positions, workflows, templates, settings, and enabled modules.
• Module operations: risk records, assessments, audits, policies, incidents, vendors, assets, privacy records, training, surveys, issues, and regulatory changes.
• Personal work queue: tasks, approvals, acknowledgements, signatures, surveys, training, and other assigned work.
• Oversight and evidence: dashboards, reports, audit trail, comments, files, workflow history, and activity timelines.

Customer administrators usually begin in the setup layer, then help module owners operate the relevant GRC domains.

Core Navigation Areas

The main navigation is grouped by operating purpose:

• Dashboard: role-based summary of compliance, risk, issues, tasks, trends, and deadlines.
• My Work: assigned actions, approvals, acknowledgements, surveys, training, and signatures.
• Compliance: frameworks, controls, assessments, statement of applicability, and evidence. See Compliance and Assessments.
• Risk Management: risk register, risk appetite, templates, vulnerabilities, treatment, and acceptance. See Risk Management.
• Governance: policies, exceptions, and change requests. See Governance.
• Asset Management: assets and asset groups used for ownership and traceability. See Third Parties and Assets.
• Audit: audit programs, audits, findings, and remediation follow-up. See Audit Management.
• Operations: issues, actions, incidents, calendar, and regulatory changes. See Operations.
• Third Parties: vendor and external-party oversight. See Third Parties and Assets.
• Privacy: processing activities, DSAR, PIA, consent, transfers, and data flow. See Privacy and Awareness.
• Awareness: training, role requirements, surveys, and user enablement. See Privacy and Awareness.
• Reports and Analytics: operational, management, and scheduled reports. See Reports and Analytics.
• Setup: administration foundation for the tenant. See Tenant Setup Order.

Start by Task

If you need to...	Open this page
Find the right guide quickly	How Do I Task Index
Run the first operating cycle	Quick Start by Scenario
Understand responsibilities by role	Role-Based Admin Guides
Confirm permissions before assigning work	Permissions and Roles Matrix
Understand statuses across modules	Workflow and Status Reference
Prepare a management report pack	Reports and Analytics

Shared Services

Many modules use the same shared services:

• workflows and approvals
• comments and activity timelines
• file attachments and evidence
• notifications and personal tasks
• roles and permissions
• saved filters and exports
• audit trail

When a module guide mentions comments, files, workflow, or history, it refers to these shared services. The behavior is intentionally consistent across modules.

Screenshots

The screenshots in this guide are examples from the current release. They should match the portal layout your administrators see when they sign in.

Dashboard

Risk Register

Frameworks